:root{--red:#E63946;--red-d:#C9303D;--ink:#0B1324;--navy:#090E1B;--bg:#F5F6F9;--card:#fff;--line:#E3E6EE;--muted:#667085;--ok:#1B8A5A;--amber:#B7791F;--blue:#2457C5;--font:Inter,system-ui,sans-serif;--head:Sora,Inter,sans-serif}
*{box-sizing:border-box}body{margin:0;font-family:var(--font);color:var(--ink);background:var(--bg);font-size:15px;line-height:1.45}
a{color:var(--blue);text-decoration:none}a:hover{text-decoration:underline}
.top{display:flex;align-items:center;gap:24px;padding:12px 24px;background:var(--navy);color:#fff;position:sticky;top:0;z-index:5}
.brand{font-family:var(--head);font-weight:800;font-size:20px;color:#fff;letter-spacing:-.3px}.brand span{color:var(--red)}.brand small{font-weight:600;font-size:11px;opacity:.6;margin-left:6px}
.top nav{display:flex;gap:4px;flex:1}.top nav a{color:#C9CFDD;padding:6px 10px;border-radius:6px;font-weight:500}.top nav a.on,.top nav a:hover{background:#1A2238;color:#fff;text-decoration:none}.top nav .demo-link{margin-left:auto;color:#FFB4BA}
.firm{font-size:13px;color:#C9CFDD;display:flex;align-items:center;gap:8px}.dot{width:9px;height:9px;border-radius:50%;display:inline-block}.dot.ok{background:#2ECC71}.dot.warn{background:#F1C40F}
.wrap{max-width:1200px;margin:0 auto;padding:20px 24px}.wrap.wide{max-width:1500px}.narrow{max-width:640px;margin:40px auto}
.cols{display:grid;grid-template-columns:minmax(0,1fr) 380px;gap:20px;align-items:start}@media(max-width:900px){.cols{grid-template-columns:1fr}}
.card{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:18px 20px}.card-h{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin-bottom:10px}.card-h h2,.card h3{font-family:var(--head);font-weight:700;font-size:16px;margin:0}.card h3{margin:22px 0 8px;padding-top:14px;border-top:1px solid var(--line)}
.mt{margin-top:16px}.small{font-size:13px}.muted{color:var(--muted)}.red-t{color:var(--red)}
.tiles{display:grid;grid-template-columns:repeat(7,1fr);gap:10px;margin-bottom:18px}.tiles.mini{grid-template-columns:repeat(3,1fr);max-width:420px}@media(max-width:900px){.tiles{grid-template-columns:repeat(3,1fr)}}
.tile{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:12px}.tile .n{font-family:var(--head);font-size:24px;font-weight:800;letter-spacing:-.5px}.tile .l{font-size:12px;color:var(--muted)}.tile.good .n{color:var(--ok)}.tile.bad .n{color:var(--red)}.tile.warn .n{color:var(--amber)}
.row{display:block;padding:10px 8px;border-top:1px solid var(--line);color:inherit;border-radius:6px}.row:hover{background:#F8F9FC;text-decoration:none}.row.handoff{background:#FFF5F5}.row .who{font-weight:600}.row .last{color:#2D3648;margin:2px 0}.row .meta{font-size:12px;color:var(--muted)}
.chip{display:inline-block;font-size:11px;font-weight:600;padding:2px 8px;border-radius:999px;background:#EEF0F5;color:#3B4458;margin-left:6px;vertical-align:middle}.chip.red{background:#FDE2E4;color:var(--red-d)}.chip.green{background:#DDF3E8;color:var(--ok)}.chip.amber{background:#FBEFD5;color:var(--amber)}.chip.blue{background:#E3EBFF;color:var(--blue)}
.btn{background:var(--red);color:#fff;border:0;border-radius:8px;padding:9px 14px;font:600 14px var(--font);cursor:pointer}.btn:hover{background:var(--red-d)}.btn.ghost{background:#fff;color:var(--ink);border:1px solid #CBD2E0}.btn.ghost:hover{background:#F3F5F9}.btn.small{padding:5px 10px;font-size:12px}
.task{display:flex;justify-content:space-between;gap:10px;padding:8px 0;border-top:1px solid var(--line)}
.thread{display:flex;flex-direction:column;gap:8px;max-height:60vh;overflow:auto;padding:4px}.bubble{max-width:78%;padding:9px 12px;border-radius:14px;background:#EEF0F5}.bubble.out{align-self:flex-end;background:#0B1324;color:#fff}.bubble.out.human{background:var(--blue)}.bubble .meta{font-size:11px;opacity:.7;margin-top:4px}.bubble .ok{color:#8BE3B4}.bubble .late{color:#FFB4BA}.bubble.in .meta{color:var(--muted)}
.reply{display:flex;gap:8px;margin-top:12px}.reply input,.ask input,.phone-in input,form input[type=text],form input:not([type]),form input[type=number],form input[type=date],select{flex:1;padding:9px 12px;border:1px solid #CBD2E0;border-radius:8px;font:14px var(--font)}
.notice{padding:10px 12px;border-radius:8px;margin-top:10px;font-size:13px;display:flex;justify-content:space-between;align-items:center;gap:10px}.notice.red{background:#FDE2E4;color:var(--red-d)}
.kv{display:grid;grid-template-columns:110px 1fr;gap:6px 10px;font-size:13px;margin:0}.kv dt{color:var(--muted)}.kv dd{margin:0}
.kanban{display:grid;grid-template-columns:repeat(7,minmax(170px,1fr));gap:12px;overflow:auto}.col h3{font-family:var(--head);font-size:13px;margin:0 0 8px}.kcard{display:block;background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px;margin-bottom:8px;color:inherit}.kcard:hover{text-decoration:none;border-color:#B7BFD1}
.tbl{width:100%;border-collapse:collapse}.tbl th{text-align:left;font-size:12px;color:var(--muted);font-weight:600;padding:6px 8px;border-bottom:1px solid var(--line)}.tbl td{padding:7px 8px;border-bottom:1px solid var(--line);vertical-align:top}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:10px}.grid2 label{display:flex;flex-direction:column;gap:4px;font-size:13px;color:var(--muted)}.grid2 .span2{grid-column:span 2}.grid2 .actions{display:flex;align-items:end}
.inline{display:inline}.preview{background:#F8F9FC;border:1px dashed #CBD2E0;border-radius:8px;padding:10px 12px;margin:10px 0;font-size:14px}
.bar{height:10px;background:#EEF0F5;border-radius:999px;overflow:hidden;margin:8px 0}.bar .fill{height:100%;background:var(--ok)}.bar .fill.amber{background:var(--amber)}.bar .fill.red{background:var(--red)}
.docs{list-style:none;padding:0;margin:0}.docs li{padding:5px 0}.docs li.received{color:var(--muted)}
.answer{margin-top:14px;background:#F8F9FC;border-radius:10px;padding:12px 14px}.answer .q{font-weight:600;margin-bottom:6px}.answer .a{font-size:15px;white-space:pre-wrap}.answer .a.silent{color:var(--amber);font-style:italic}.cites{margin-top:10px}.cites details{margin:4px 0;font-size:13px}.cites summary{cursor:pointer;color:var(--blue)}.cites blockquote{margin:6px 0 0;padding:8px 12px;border-left:3px solid var(--red);background:#fff;font-size:13px;white-space:pre-wrap}
.htmx-indicator{display:none}.htmx-request .htmx-indicator,.htmx-request.htmx-indicator{display:inline}
.doc{padding:6px 0;border-top:1px solid var(--line)}.doc .x{background:none;border:0;color:var(--muted);cursor:pointer;font-size:16px}.upload{display:flex;flex-direction:column;gap:6px}.chunk{padding:10px 0;border-top:1px solid var(--line);white-space:pre-wrap;font-size:14px}.code{font-size:12px;background:#0B1324;color:#DDE3F0;padding:12px;border-radius:8px;overflow:auto;max-height:420px}
/* demo page */
body.demo{background:#fff}.hero{max-width:900px;margin:30px auto 10px;text-align:center}.hero h1{font-family:var(--head);font-size:34px;line-height:1.15;letter-spacing:-.8px;margin:0 0 12px}.hero p{color:#2D3648;font-size:17px;max-width:720px;margin:0 auto 18px}.hero .tiles{margin:0 auto}
.startrow{display:flex;gap:10px;margin-bottom:12px}
.phone{max-width:420px;margin:0 auto;background:#0B1324;border-radius:26px;padding:14px;color:#fff}.phone-top{text-align:center;font-size:12px;opacity:.7;padding-bottom:8px}.phone-body{background:#fff;border-radius:16px;padding:12px;min-height:280px;max-height:52vh;overflow:auto;display:flex;flex-direction:column;gap:8px;color:var(--ink)}
.sms{max-width:85%;padding:9px 12px;border-radius:16px;font-size:14px;white-space:pre-wrap}.sms.out{align-self:flex-start;background:#E9EBF0}.sms.in{align-self:flex-end;background:#1A8CFF;color:#fff}.sms .t{font-size:10px;opacity:.65;margin-top:4px}.sys{text-align:center;font-size:12px;color:var(--amber)}.phone-in{display:flex;gap:8px;margin-top:10px}
.foot{text-align:center;padding:30px 0 20px}